Terms and Conditions

ISTQSERVERS LTD provides high-performance hosting solutions tailored to meet the specific needs of our clients. Our services may include dedicated servers and related infrastructure services.

• Dedicated Servers: Powerful servers with customizable hardware configurations, including CPU, RAM, and GPU options.

• High-Speed Bandwidth: Reliable and high-speed network connectivity for optimal performance.

• Proactive Server Management: Regular maintenance, monitoring, and support to ensure optimal uptime and security.

3. Service Level Agreement (SLA)

ISTQSERVERS LTD strives to provide a 99.9% network uptime guarantee. In the event of network downtime, we will credit your account for the downtime experienced. For more specific details regarding our SLA, please contact our support team.

4. Customer Responsibilities

You are responsible for:

• Security: Maintaining the security of your server and any data stored on it.

• Compliance: Ensuring that your use of our services complies with all applicable laws and regulations.

• Payment: Timely payment of all fees and charges.

• Account Information: Providing accurate and up-to-date contact information.

5. Payment

Payment for our services is due in advance as per the agreed-upon billing cycle. ISTQSERVERS LTD reserves the right to suspend or terminate your service if payment is not received on time.

6. Service Suspension and Termination

ISTQSERVERS LTD may suspend or terminate your service at any time for any reason, including but not limited to:

• Violation of Terms: Breach of these Terms of Service.

• Non-Payment: Failure to make timely payments.

• Security Risks: Potential security threats or unauthorized access.

• Excessive Resource Usage: Abuse of system resources.

7. Limitation of Liability

To the maximum extent permitted by applicable law, ISTQSERVERS LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, or business interruption, arising out of or in connection with the use of our services.

8. Indemnification

You agree to indemnify and hold ISTQSERVERS LTD harmless from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services.

9. Intellectual Property

All intellectual property rights in and to our services, software, and other materials are owned by ISTQSERVERS LTD or its licensors.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

11. Changes to Terms of Service

ISTQSERVERS LTD may modify these Terms of Service at any time. We will notify you of any material changes by posting the revised Terms of Service on our website.

Customers are eligible for a full refund within 7 days of the initial purchase of a service.

Refund requests must be submitted in writing to support@istqservers.com within the 7-day refund window.

Refunds will be issued to the original payment method used during checkout.

After the 7-day refund period has expired, payments are non-refundable.

For any questions or concerns, please contact us at:

• Support Email: support@istqservers.com

• Admin/Legal Email: info@istqservers.uk

• Website: https://www.istqservers.com

• Registered Office: 45 Fitzroy Street, Fitzrovia, 4th Floor, Silverstream House, London, England, W1T 6EB